Welcome to the website of Queryella GmbH. The protection of your privacy and your personal data is a central concern for us. We want you to feel safe and comfortable when visiting our website. In the following, we inform you about what information we collect during your visit to our website and how it is used. Our privacy policy gives you an insight into how we ensure this protection and what kind of data is collected for what purpose. Please take a moment to familiarize yourself with our privacy practices.

Privacy policy for the website and at the same time information of the data subjects according to Article 13 and Article 14 of the Basic Data Protection Regulation (DS-GVO). Personal data are all data with which you can be personally identified. On the one hand, your data is collected by you communicating it to us, e.g. by sending us an e-mail. Other data is collected automatically or after your consent when you visit the website by our IT systems. These are mainly technical data (e.g. Internet browser, operating system or time of page view).

1- Provider


Provider of the website is:

Queryella GmbH
Eisenacher Weg 2
35083 Wetter
Germany
CEO: Dr. Leonid Viktor Glanz
Phone: +49 6151 16-21368
E-mail: privacy@queryella.de

2- General data processing information


Data Concerned:

Personal data is only collected if you provide it to us of your own accord. No personal data is collected beyond this. Any processing of your personal data that goes beyond the scope of the legal permissions will only be carried out on the basis of your express consent. Part of the data is collected to ensure error-free availability of the website.

Purpose of processing: Execution of the contract.

Categories of recipients:

  • Public bodies in the case of overriding legal provisions.
  • External service providers or other contractors.
  • Other external bodies, insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third-country transfers: In the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage: The duration of data storage depends on the statutory retention obligations and is usually 10 years.

3- Rights of users and data subjects


You have the following rights with respect to us regarding the personal data concerning you:

  • Right to information about the data processed, to further information about the data processing and to copies of the data (Art. 15 DS-GVO).
  • Right to correct or complete incorrect or incomplete data (Art. 16 DS-GVO)
  • Right to erasure of the data concerning them (Art. 17 DS-GVO), or, alternatively, insofar as further processing is necessary pursuant to Art. 17 (3) DS-GVO,
  • Right to restriction of processing in accordance with Art. 18 DS-GVO
  • Right to data portability, i.e. to receive the data concerning you and provided by you and to transfer this data to other providers/controllers (Art. 20 DS-GVO)
  • Right to object at any time to the processing of personal data concerning you (Art. 21 DS-GVO)
  • Right to lodge a complaint with the supervisory authority if you believe that the data concerning you is being processed by the provider in breach of data protection law (Art. 77 DS-GVO)

4- Specific information about the website


Hosting by external service provider.

Our website and its content are hosted by a third-party provider. All data collected through our website, such as IP addresses, requests, meta and communication information, contract and contact data, is stored on the servers of this hoster. This also includes data generated by website accesses.

We use this external hosting service to fulfill our obligations to current and potential customers (pursuant to Art. 6 (1) lit. b DSGVO). At the same time, it is in our interest to provide our online offer securely, efficiently and quickly by a professional service provider (pursuant to Art. 6 para. 1 lit. f DSGVO). In the case of prior consent, data processing is based on Art. 6 (1) lit. a DSGVO and Section 25 (1) TTDSG, especially when it comes to the storage of cookies or access to terminal device information. This consent can be withdrawn at any time.

Our hosting provider processes your data only to the extent necessary to provide its services and follows our instructions regarding this data.

Our hosting is provided by:

IONOS SE
Sven Fritz
Elgendorfer Str. 57
56410 Montabaur

Automatic data collection through server logs.

Each time you visit our website, our systems automatically collect data and information from your device. This is the so-called “access data”. This access data may include information about the type of browser, operating system, reference URL, IP address and time of access. It is important to understand that this data is not used to identify you personally, but it provides us with the ability to optimize our website and ensure that it functions efficiently. In this section, we explain in more detail what access data is collected and how we use it.

Our website provider automatically records certain information that your web browser sends to us. This information includes:

Your browser type and version
Your operating system
The page from which you came to us (referrer URL)
Computer host name of the accessing system
Time of access
IP address of your device

No combination of this data with other data resources takes place.

The recording of this information is based on Art. 6 para. 1 lit. f DSGVO. It serves the purpose of correctly delivering and optimizing the website, for which the collection of server logs is necessary.

Order data processing

We have concluded a contract on order processing (AVV) to use the above service. This contract is required by law and ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the Datenschutz-Grundverordnung (DSGVO).

SSL or TLS encryption.

To protect your data and the transmission of confidential information, such as inquiries or orders that you send to us, we use SSL or TLS encryption. You can recognize active encryption by the fact that the URL in your browser changes from “http://” to “https://” and a lock symbol is displayed in the address bar of your browser. This encryption ensures that data you send to us cannot be viewed by third parties.

Contacting us by e-mail or telephone.

If you contact us via e-mail or telephone, we will store and process your inquiry and the resulting personal data (such as name and content of the inquiry) to respond to your request. This data will not be passed on without your consent.

This data processing is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. Otherwise, the processing is based on our legitimate interest in efficiently processing requests (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO), if this has been obtained. This consent can be revoked at any time.

The data you send us in your contact requests will remain stored until you request us to delete it, withdraw your consent to store it or the purpose for storing the data no longer exists (e.g. after your request has been processed). Legal retention periods remain unaffected by this.

Use of Google Fonts (local hosting). To ensure a consistent appearance of the fonts on this website, we use the so-called Google Fonts, which are provided by Google. The Google Fonts are stored on our server and do not require a connection to the Google servers. For more insight into Google Fonts, please visit https://developers.google.com/fonts/faq, and for information on Google’s privacy practices, take a look at https://policies.google.com/privacy?hl=en.

Direct marketing Your e-mail address that we receive in connection with the sale of a product or service, we will also use exclusively for direct advertising for our own similar goods or services, such as those ordered by you, provided that you have not objected to this use. You can object to the use of your e-mail address at any time without incurring any costs other than the transmission costs according to the prime rates. Your objection can be exercised by sending a corresponding message to our e-mail address (see imprint).

Link to LinkedIn This website uses social plugins from LinkedIn Ireland Unlimited Company, Attn: Legal Dept. (Privacy Policy and User Agreement), Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter “LinkedIn”). When you access pages that contain such a plugin, data about your visitor behavior is automatically transmitted to LinkedIn’s servers. The website operator has no influence on the type and scope of the data collected and transmitted to LinkedIn. If you are logged into LinkedIn, LinkedIn can assign the visit to your LinkedIn account. You can find more information about data protection on LinkedIn at https://www.linkedin.com/legal/privacy-policy

Link to X (former Twitter) This website uses social plugins from X Corp., Attn: Privacy Policy Inquiry, 1355 Market Street, Suite 900, San Francisco, CA 94103 (hereinafter “X”). When you access pages that contain such a plugin, data about your visitor behavior is automatically transmitted to X’s servers. The website operator has no influence on the type and scope of the data collected and transmitted to X. If you are logged into X, X can assign the visit to your X account. You can find more information about data protection on X at https://twitter.com/en/privacy#current

Use of own “cookies” This website uses its own “cookies” to enhance the user experience (“cookies” are records sent from the web server to the user’s browser, where they are stored for later retrieval). No personal data is stored in our own “cookies”. You can generally prevent the use of “cookies” if you prohibit the storage of “cookies” in your browser.

Processing of data in audio and video conferences. As part of our customer communications, we use various online conferencing tools, including audio and video conferencing platforms. The tools we use are listed below. During Internet-based video or audio conferences, personal data about you is collected and processed by both us and the respective conference tool provider. These conferencing tools collect any information you provide to use the services, including your email address and/or phone number. In addition, the tools collect information such as the duration of the conference, the start and end of participation (time), the number of participants, and other contextual details related to the communication (metadata).

The tool provider also processes all technical data required for handling the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device types, operating system types and versions, client versions, camera models, microphones or speakers, and the type of connection. If content is shared, uploaded or otherwise made available within the tools, it will also be stored on the tool providers’ servers. This includes cloud recordings, chat messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

It should be noted that we cannot exert unlimited influence on the data processing procedures of the tools used.Our options are largely dependent on the privacy policies of the respective providers. For more information on data processing by the conference tools, please refer to the privacy statements of the respective tools, which we have listed below this section.

  1. Purpose and legal basis

The conference tools are used for the purpose of communicating with potential or existing contractual partners and for providing certain services to our customers (Art. 6 para. 1 lit. b DSGVO).Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest according to Art. 6 para. 1 lit. f DSGVO). If consent is required, the use of the tools in question is based on this consent, which can be revoked at any time for the future.

  1. Storage period

The data we collect during video and conference calls will be deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose of the data storage no longer applies. Stored cookies remain on your terminal device until you delete them. Existing legal retention periods remain unaffected by this.

With regard to the storage period of your data, which is stored by the operators of the conference tools for their own purposes, we have no influence. You can obtain more information on this directly from the operators of the conference tools.

  1. Conference tools used

We use the Zoom platform. During communications via Zoom, all data related to those communications are processed by servers operated by ZoomInfo Technologies, LLC, 805 Broadway St Ste 900, Vancouver, Washington 98660-3506. ZoomInfo Technologies is certified under the EU-U.S. Data Privacy Framework. For more information, please see: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000TSRVAA4&status=Active

5- Information on further data processing procedures


I. Specific information on the application procedure

Data concerned: Application details

Purpose of processing: implementation of application procedure

Categories of recipients:

  • Public bodies in case of overriding legal provisions.
  • External service providers or other contractors.
  • Other external bodies, insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third-country transfers: in the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage: Application data is usually deleted within four months after notification of the decision unless consent to longer data storage has been given.

II. Specific information on the processing of customer data/prospect data Data concerned: Data communicated for the performance of the contract; if applicable, data beyond this for processing on the basis of your express consent.

Purpose of processing: performance of the contract.

Categories of recipients:

  • Public bodies in the event of overriding legal provisions.
  • External service providers or other contractors.
  • Other external bodies, insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third-country transfers: in the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage: The duration of data storage depends on the statutory retention obligations and is usually 10 years.

Further information and contacts In addition, you may at any time assert your rights to rectification or erasure or to restriction of processing or exercise your right to object to processing, as well as the right to data portability. Here you will find the possibility to contact us by e-mail or letter https://queryella.de/imprint/. You also have the right to contact the data protection supervisory authority in the event of complaints.

6- External links and references to international publications

On our website, we occasionally refer to external publications and provide links to other websites, including those hosted outside Germany or the European Union. Please note that when you click on an external link or publication, you will be redirected to another website. These external websites are not subject to this Privacy Policy, but have their own privacy policies and practices.

We encourage you to carefully read the privacy statements of these external websites before providing any personal information. We assume no responsibility or liability for the privacy practices, content, or actions of external websites.

The provision of such links on our website is in the interest of providing information and does not constitute an endorsement of the content or views of such linked materials or websites.

Here is a list of privacy policies for the external sites we refer to:

Publications:

Supporters:

7- Updating our privacy policy

We reserve the right to update this privacy policy from time to time in order to adapt it to changed legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

If we make substantial changes to this privacy statement, we will inform you about them on our website. We encourage you to periodically review this Privacy Policy to ensure that you are aware of how we use your personal information.